Privacy Policy

Welcome to Learn Next Door. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you voluntarily provide to us when registering or interacting with the platform:

• For Learners: Approximate location data (to show classes near you) and search queries.
• For Providers: Name, contact details, class descriptions, pricing, schedules, and government-issued KYC documents (Aadhaar, PAN, or Passport) submitted for instructor verification.
• Technical Data: IP address, browser characteristics, operating system, and device details collected automatically when visiting the site.

2. How We Use Your Information

We process your information for the following purposes:

• To display class listings close to your current or specified location.
• To facilitate direct messaging between learners and class providers via WhatsApp.
• To verify the identity of instructors and issue "Verified" badges to protect the community.
• To monitor website usage and optimize overall performance.

3. Sharing of Your Information

We respect your privacy and do not sell your personal data. Your information is shared only under the following conditions:

• Tutor-Learner Matching: When you initiate contact with an instructor, your message is routed to WhatsApp. We do not participate in or store your private chat conversations.
• KYC Processing: Provider KYC documents are processed strictly by authorized administrators and are never shared publicly.
• Legal Mandates: Where required by law, court order, or government regulation.

4. Data Security and Retention

We use technical and administrative measures to secure your data. KYC uploads are held in encrypted, restricted access storage buckets. We retain personal data only as long as necessary to provide matching services, verify provider credentials, or comply with legal responsibilities.

5. Your Privacy Rights

You have the right to access, edit, or delete your profile information and active class listings from your account dashboard. For complete account deletion or removal of KYC documents, please contact our support desk.

6. Changes to this Policy

We may modify this policy from time to time. The revised date at the top will indicate when changes were last implemented. We encourage you to review this page periodically to stay informed about how we safeguard your data.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: support@learnnextdoor.com
• Phone: +91 01234 56789
• Or visit our Contact Us page.